Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel without notifying all users about the change.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
They have suggested members to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Size Classification Modifications
Previously, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Necessary Adjustments
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.
